Privacy Policy

This privacy policy is provided by HomeLink Tuscany, with registered office at Via Cittadella No. 22, 50144 Florence (FI), as the Data Controller of the personal data collected through the website www.homelink-tuscany.com, pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR).

1. Types of Data Collected

The site collects and processes the following personal data:

Identification data: first name, last name, email address, phone number, voluntarily provided by the user through contact forms.
Browsing data: IP address, browser type, operating system, information about visited pages and time spent, automatically collected through technical and analytics cookies.

2. Purpose of Processing

Personal data are processed for the following purposes:

Responding to requests submitted through the contact form.
Managing bookings and providing requested services.
Fulfilling legal and fiscal obligations.
Analyzing traffic and improving the user experience on the website.
Sending promotional communications, subject to explicit user consent.

3. Legal Basis for Processing

Data processing is based on the following legal grounds:

Consent: for sending promotional communications.
Contract performance: for managing bookings and requested services.
Legal obligations: to comply with regulatory and fiscal requirements.
Legitimate interest: to improve offered services and ensure website security.

4. Processing Methods

Data are processed using electronic and manual tools, adopting adequate technical and organizational measures to ensure security, integrity, and confidentiality of the information.

5. Communication and Disclosure of Data

Personal data may be communicated to:

Technical service providers and hosting companies.
Professionals and consultants for accounting and legal compliance.
Competent authorities, in compliance with legal obligations.

Data will not be disclosed to unspecified subjects.

6. Data Transfer Abroad

Personal data are not transferred to third countries outside the European Economic Area. If this should become necessary, the Data Controller will ensure the transfer complies with GDPR provisions.

7. Data Retention Period

Personal data will be retained for the time necessary to achieve the purposes for which they were collected, and in any case no longer than:

10 years for fiscal and accounting obligations.
2 years for marketing purposes, unless consent is revoked.
The time necessary to respond to requests submitted through the contact form.

8. Data Subject Rights

Users can exercise the rights provided by Articles 15-22 of the GDPR, including:

Right to access personal data.
Right to rectify or erase data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with the Data Protection Authority.

To exercise these rights, users can contact the Data Controller using the details below.

9. Data Controller

HomeLink Tuscany Via Cittadella No. 22 50144 Florence (FI) Email: info@homelink-tuscany.com

10. Changes to This Privacy Policy

The Data Controller reserves the right to modify this Privacy Policy at any time. Changes will be published on this page and, if significant, notified to users through appropriate channels.